AiRISTA offers full life cycle support of our products and services, from consultation and implementation to training and post sale support. AiRISTA's support services attempt to help users solve specific problems with an AiRISTA product including, product training, customization, or any other support services.
Technical support may be delivered through AiRISTA's Support Web Portal, telephone, online through electronic mail, live chat, remote desktop access or a combination thereof depending on the nature of the problem. AiRISTA is fully committed to offer ongoing support to our customers through our tiered technical support model. AiRISTA's technical support is divided into tiers in order to better serve its customer base in the most efficient possible manner. For more information and detailed tier specifics please download our Tiered Technical Support Model in the downloads section.